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Common Questions & Solutions
How can I confirm my profile details?
Navigate to your dashboard and click "Profile Verification." Submit clear images of your identification, a recent photo, and address confirmation. Processing typically completes within 12-24 hours.
Which payment options do you accept?
We support numerous payment solutions including digital wallets, bank transfers, major credit cards, and popular Indian payment services like Google Pay, PhonePe, and Paytm. All transactions use advanced encryption.
What's the typical withdrawal timeframe?
Standard withdrawals process within 30 minutes to 6 hours, varying by payment method. Premium members receive expedited processing for faster access to funds.
How do I activate new player promotions?
Fresh users can activate welcome offers by completing their initial deposit and applying the appropriate promotional code during the transaction. Check our current campaigns page for active bonuses.
What if I need help managing my gaming activity?
We champion responsible entertainment. Reach out to our wellness team for assistance with spending limits, cooling-off periods, or account restrictions. Professional support resources are also available.